Frequently Asked Questions

 
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IF YOU HAVE ANY QUESTIONS, GIVE US A CALL OR SEND US AN EMAIL AND WE’LL BE GLAD TO HELP.

 (904) 215-5363
rentals@boatflorida.com


What’s included with the rentals?

You get full use of the vessel you have rented. All safety equipment, including life jackets, are included. You pay for the fuel you use.


What are the REQUIREMENTS?

  1. Anyone born on or after January 1, 1988 must have:

    OR

    • A Boating Safety Education identification card issued by the Florida Fish and Wildlife Conservation Commission.

  2. Renter must have a valid driver's license and be at least 21 years old.

  3. Renter must sign a contract and guests must sign a liability waiver.

  4. Renter must provide a major credit card (Visa, Master Card, or American Express) at time of rental. This is for damages or fees. It will be authorized for $200 which will be released when the boat is returned on time with no damage. Renter is financially responsible for any damages.


What is your cancellation/refund policy?

There is a 48-hour cancellation policy. If you cancel or change your reservation more than 48 hours prior to your reservation you will not be penalized. If you do not show up for your reservation or if you cancel within 48 hours prior to the reservation time you will not be eligible for any refund.

We may cancel your reservation at any time due to unsafe weather and/or boating conditions, or in the event of unforeseen circumstances. If we cancel your reservation you will be issued a full refund.


what else should i know before booking?

  • Parking is limited at our location. We strongly advise your group to carpool.

  • Our boats accommodate a maximum of 8 guests, regardless of age or weight. For the safety of everyone aboard, this limit is strictly enforced.

  • We use the Buckman and Shands bridges as our boundaries. Traveling out of bounds will incur additional fees.

  • You’re welcome to bring your own gear- fishing rods, bait, coolers, jackets, tubes, etc.; dock carts will be provided for loading and unloading. Select supplies are available for purchase at our location including ice, disposable coolers, floaties, sunscreen, and towels!

  • If your preferred date or time is unavailable at the time of booking, give us a call and ask to be added to our wait list.


Are pets allowed on the boats?

We are now pet friendly. You will be financially responsible for any damages, including damages caused by pets.


How can I PURCHASE a Gift Certificate?

You can purchase a gift certificate using the button below. If you have any questions about gift certificates, give us a call at (904) 215-5363.